Organizations today have a dire need to fill or augment IT executive roles with experts to keep pace with rapidly evolving technology, security concerns, and road-mapping IT operations to business strategy.
Our team can help transition you to the next generation enterprise environment which helps reduce initial and long-term costs, offers greater flexibility, enhanced speed, and increasingly sophisticated cybersecurity technology.
We offer three IT managed service level based on client specific needs. Our goal is to provide excellent customer service and delivery, thorough documentation, clear communication, and efficient operational support.
There is no experience like working with a PM team who have extensive backgrounds in advising, planning, implementing, and providing oversight or support for planned, active, in-recovery and close-out projects.
Our process management is based on the ITIL framework and utilizes tools that help meet compliance regulations.
We have a client centered model of care that requires all team members to invest in your team as real people.
CIT is clear on documentation so that your business stays efficient instead of dealing with repeat incidents.
Our team has knowledge in all aspects of compliance. This includes both business and technical experience.
Our average turn around time for most incidents is within hours, not days compared to most service providers.
Our management team goes above and beyond to make sure roles and responsibilities are well defined.
We develop and implement custom solutions at a fraction of the price, putting our clients first.
We provide fixed costs for recurring managed services, to help give more stability to fluctuating IT budgets.
Our process model is both efficient and backed by seasoned experts to help deliver time sensitive projects.
“Having an IT adviser with technical depth, real world experience, excellent listening skills and business acumen is a lifeboat in the sea of experts.”- CG Solutions, LLC
“Having a company that has a good attitude, is flexible and able to handle on demand support is invaluable and has helped increase productivity and keep our employees running smoothly with minimal downtime.”- Rotobrush International
– Cost Effective Solutions and Exceptional Delivery. Follett in the past has typically taken over any environment of all companies they acquire. Advanced Online was the first company they did not take over and trusted an outside firm to not only keep up with day to day operations, but also design and run all the migrations and infrastructure upgrade projects.- Follett
– Road Mapping the Future and On Demand Services. Sandy had a difficult time finding a company that could keep up with the company’s needs, security, high demands and growth previous to using Converging IT Solutions. We came in and did a full due diligence report, wrote up a technical manual and created a support solution that aligns with her business model and allows the entire team to focus on their core business and not IT operations.- The Festive Kitchen
– Technical Expertise with Clean Results. Brian Harris never trusted previous IT Firms to implement any infrastructure changes because their lack of enterprise technical expertise and inability to even delivery minor projects. Converging IT Solutions was the first company he allowed to do minor projects and eventually design, implement an entire infrastructure upgrade with minimal involvement and keep up with exponential growth.- Mayday Manufacturing
– Solutions That are Vetted and Work. When Rudy’s got hit with ransom on their entire system we effectively reduced their recovery time from a 2-week process down to a 2-hour time-frame for a 24/7 production facility because of the DR backup solutions we vetted and implemented.- Rudy's Tortillas
My personality thrives where most people get scared to work on projects with almost impossible timelines with near impossible learning curves. Anything that keeps my brain active and me working is a good day.
A successful man is one who can lay a firm foundation with the bricks others have thrown at him.”-David Brinkley
An exceptional company is the one that gets all the little details right. And the people out on the front line, they know when things are not going right, and they know when things need to be improved. And if you listen to them, you can soon improve all those niggly things which turn an average company into an exceptional companyRichard Branson